Our Commitment to Data Protection

Royal Harbor Ltd is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we handle your personal data in accordance with these regulations.

Data Controller

Royal Harbor Ltd acts as the data controller for personal information collected through this website and our services. As data controller, we are responsible for deciding how personal data is collected and processed.

Contact details:
Royal Harbor Ltd
14 Riverside Business Park
Southampton, SO14 3FE
United Kingdom
Email: [email protected]

Legal Bases for Processing

We only process personal data when we have a lawful basis to do so. The legal bases we rely on include:

Consent

Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving communications from us.

Contract

Where processing is necessary for the performance of a contract with you, such as fulfilling a rental booking.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms.

Legal Obligation

Where processing is necessary to comply with our legal obligations.

Your Rights Under UK GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects on you.

Exercising Your Rights

To exercise any of your data protection rights, please contact us using the details provided above. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay, as required by UK GDPR.

Complaints

If you are not satisfied with how we handle your personal data or believe we are not meeting our data protection obligations, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.